Terms & Conditions | Privacy Policy

Terms and Conditions

The terms and conditions listed below apply to all transactions on www.searchpress.com. Use of the site and any orders placed indicates your acceptance of the listed terms and conditions. If you do not agree to be bound by these, then we'd ask you (very politely, of course) not to use this site.

Ordering
Our acceptance of your order takes place when we despatch the goods, at which point the purchasing contract will be made and you will be charged for the order you have placed. The order will be processed once authorisation has been properly received.

Overseas Customers
As of 1st July 2021, due to the changes to post-Brexit VAT regulations we have made the difficult decision to temporarily suspend direct sales to countries in the EU through our website. If you order through our website you will be automatically refunded.

We reserve the right NOT to supply customers in certain other overseas countries due to postal costs and delivery issues. If we do supply overseas then we can only do so for books that are in stock. If you order and pay for books that are not available, you will be informed and refunded.

Overseas customers may like to consider ordering through one of our online retail partners.

Description and Accuracy of Information
We endeavour to ensure that all product specification images and details given on our site are as accurate as possible. However, we cannot guarantee the reliability and Search Press Limited disclaims any liabilities direct or indirect associated with the contents of this site. All images, specifications and descriptions are for the purpose of giving you an approximate description of the product - should you require more details or information on any products detailed on this site please contact us directly.

Pricing
All prices shown on our site are inclusive of VAT where applicable. We reserve the right to make adjustments to the price at any time. This may be due to increases from our suppliers or due to an error in the published price. We will contact you prior to making the adjustments to give you the opportunity to cancel the order if you so wish.

Payment Methods
When ordering please supply your billing address, telephone number and e-mail address (for details of what we do with this information, please refer to our Privacy Policy below. Please ensure that your e-mail address is correct as we will send you confirmation of your order by e-mail. Any incorrect information given will unfortunately delay the order. The order will be processed once full authorisation has been received from your debit/credit card company. We will accept cheque payments for orders, however goods will not be despatched until the funds have been cleared which can take up to 14 working days.

All payments are checked for fraud and any frauds will be reported to the appropriate authorities.

Please note that these Terms and Conditions can be changed at any time and without prior notice.

Competitions
Search Press competition winners will usually be notified by email. While we will always honour prizes as advertised wherever possible, we reserve the right to substitute prizes to the equivalent value of those originally advertised at our discretion. Prizes are non-transferable, cannot be used in conjunction with any other offers and are usually only available to a UK-based entrant unless the competition states otherwise. No cash alternatives to prizes can be offered.

All competitions are limited to one entry per household and no employees of Search Press or affiliated companies are eligible to enter. Winners will be chosen entirely at Search Press’s discretion and we reserve the right announce competition winners on social media and our website. Any entries received after the advertised closing date will not be accepted as valid entries.

To keep you up to date by email with our publishing programme, we will store your entry details in a GDPR-compliant manner and will not pass them on to any 3^rd party. If you do not want to hear from us in future, please mark your competition entries accordingly.

Who do I contact for any product safety questions (including issues relating to EU GPSR legislation compliance)?
The publisher manufacturer and/or distributor of our products is Search Press Ltd, Wellwood, North Farm Road, Tunbridge Wells, Kent TN2 3DR, UK. Safety questions or safety issues should be raised by email to sales@searchpress.com.

Where relevant, our products have been through appropriate testing to confirm to international safety standards. Products are marked where necessary for appropriate age level use and international certification. Our products all contain printed information confirming the name and address of manufacturer, date of manufacture and manufacturing batch or impression reference.

We maintain records of all product testing which can be provided to trade customers on request. 

Our EU GPSR authorised representative is: 

Martin Bedoyere

App 1, K2

1264 Rue De Front de Neige

746260 Les Gets

France

Privacy Policy

PRIVACY NOTICE

1. 1.       INTRODUCTION

This Privacy Notice (“Notice”) explains how Search Press Limited and its affiliated entities (“we,” “us,” or “our”) comply with our obligations under the General Data Protection Regulation (“GDPR”), the UK GDPR, the Data Protection Act 2018, and other applicable data protection and privacy laws (“Applicable Laws”). It describes how we collect, use, and protect your personal data when you use any of our websites (“Websites”).

If you have any questions regarding this Notice, please contact us at: searchpress@searchpress.com. 

1. 2.       INFORMATION WE COLLECT

Information we collect directly from you:

• personal identifiers (e.g., your name, date of birth, user photograph);  
• contact information (e.g., your email address, phone number and postal address);
• payment details;
• order history;
• account login details;
• communication preferences; and
• user-generated content.

Information we collect automatically:

When you visit our Websites, and subject to certain consent requirements, we may collect:

• your IP address;
• browser type and version;
• device information;
• pages visited and time spent on our site; and
• cookie preferences.

We use cookies and other similar technologies to collect this information. For more information, please see “Cookies & Tracking” below.

Data from external sources:

 We may also receive personal data about you from third parties, for example, to supplement or verify existing information or to personalise your experience.

1. 3.       HOW WE USE YOUR PERSONAL DATA
   

Applicable Laws require us to have a lawful basis for collecting and using your personal data. We rely on one or more of the following legal bases, with example purposes provided below:

To fulfil our contractual obligations to you, such as:

• registering you as a new customer;
• processing and delivering your orders;
• managing your account and related administration; and
• responding to your requests, complaints, and queries.

For our legitimate interests, including:

• identifying and resolving technical issues;
• monitoring user engagement and performance of our Websites;
• enhancing the functionality and reliability of our Websites;
• investigating and responding to security incidents;
• conducting customer satisfaction surveys;
• managing customer complaints and queries.

With your consent, including:

• sending you promotional communications or marketing materials; and
• inviting you to participate in promotional events or competitions.

To comply with our legal obligations, such as:

• meeting our legal, regulatory, tax, or accounting requirements.

1. 4.       SHARING YOUR INFORMATION

We engage carefully selected vendors to process personal data on our behalf and support the operation of our Websites. We remain responsible for their actions and omissions, and each vendor is bound by a formal data processing agreement that strictly limits the use of personal data to the purposes specified in our contract and ensures compliance with Applicable Laws.

For information regarding personal data that is shared with third parties, please refer to the “Cookies & Tracking” section below.

1. 5.       DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. However, in some cases, we may retain your data for a longer period—for example, where necessary to establish, exercise, or defend legal claims, or to comply with legal or regulatory obligations, such as financial record-keeping.

1. 6.       COOKIES & TRACKING

Cookies are small text files stored on your browser or device that allow us or third parties to recognise you. They may be used to collect, store, and share information about your browsing activities across websites. Cookies can be first-party (set by us) or third-party (set by others).

The cookies we use include:

• Necessary cookies: These are cookies that are essential for operating our Websites and enabling basic functions such as user authentication and security.
• Analytics cookies (with consent): These cookies help us understand how visitors use our Websites, such as which pages are most popular, and allow us to improve our services and user experience.
• Marketing cookies (with consent): These cookies collect information about your browsing behaviour to deliver more relevant advertising and measure campaign effectiveness.

You can manage or withdraw your cookie preferences at any time by adjusting your browser settings or contacting us at searchpress@searchpress.com.

1. 7.       HOW WE PROTECT YOUR DATA

We implement appropriate technical and organisational measures to safeguard your personal data, including secure servers, encryption, and restricted access controls. However, please note that no online system is completely secure, and we cannot guarantee absolute security.

1. 8.       YOUR RIGHTS

Under Applicable Laws, including the UK GDPR, you may have the following rights in relation to your personal data:

• Right of Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure: You have the right to request deletion of your personal data, subject to legal or contractual restrictions.
• Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used electronic format.
• Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent.
• Right to Object: Where we rely on legitimate interests, you have the right to object to processing. We will honour your request unless we have compelling legitimate grounds to continue, such as in connection with legal claims.

1. 9.       COMPLAINTS

If you believe that we have not handled your personal data in accordance with Applicable Laws, you have the right to lodge a complaint with your local data protection authority.

If you are in the UK, you may have the right to complain to the UK Information Commissioner’s Office by following this link https://ico.org.uk/make-a-complaint. Alternatively, you can contact them by post or phone at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Phone: 0303 123 1113.

You can also find a list of local data protection authorities here.

1. 10.   CHANGES TO THIS POLICY

We keep this Notice under regular review, and it may be updated from time to time. The latest version will always be available on our Website with the date of the last update at the top.

If any material changes are made, we will notify you by email. If you do not accept the terms of the updated Notice, please do not use our Websites.

1. 11.   CONTACT INFORMATION

If you have any questions or concerns about your privacy, or this Notice, please contact:

Post: Search Press Ltd, Wellwood, North Farm Road, Tunbridge Wells, Kent TN2 3DR

Tel: 01892 510850

Fax: 01892 515903

Email: searchpress@searchpress.com

Your Rights

You have the right to request a copy of any information that we currently hold about you. Please contact:

Search Press Ltd
Wellwood
North Farm Road
Tunbridge Wells
Kent TN2 3DR

Tel: 01892 510850
Fax: 01892 515903

Email: searchpress@searchpress.com

Other Websites

This privacy policy applies to all Search Press websites and the Half Yard Sewing Club website. Any other websites which may be linked to our website are subject to their own policy, which may differ from ours.