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1. Introduction
This Privacy Notice explains how Search Press Limited and its affiliated entities (“we,” “us,” or “our”) comply with our obligations under the General Data Protection Regulation (“GDPR”), the UK GDPR, the Data Protection Act 2018, and other applicable data protection and privacy laws. It describes how we collect, use, and protect your personal data when you use any of our websites. If you have any questions regarding this Notice, please contact us at: searchpress@searchpress.com.
2. Information We Collect
Information we collect directly from you:
| – Personal identifiers (e.g. name, date of birth, user photograph) |
| – Contact information (e.g. email address, phone number and postal address) |
| – Payment details |
| – Order history |
| – Account login details |
| – Communication preferences |
| – User-generated content |
Information we collect automatically:
When you visit our websites, and subject to certain consent requirements, we may collect:
| – Your IP address |
| – Browser type and version |
| – Device information |
| – Pages visited and time spent on our site |
| – Cookie preferences |
We use cookies and other similar technologies to collect this information. For more information, please see “Cookies & Tracking” below.
Data from external sources:
We may also receive personal data about you from third parties, for example, to supplement or verify existing information or to personalise your experience.
3. How We Use Your Personal Data
Applicable laws require us to have a lawful basis for collecting and using your personal data. We rely on one or more of the following legal bases:
Contractual obligations – e.g. registering you as a new customer, processing and delivering your orders, managing your account, and responding to your requests.
Legitimate interests – e.g. identifying and resolving technical issues, monitoring website performance, investigating security incidents, and managing customer complaints.
Consent – e.g. sending you promotional communications or inviting you to participate in competitions.
Legal obligations – e.g. meeting our legal, regulatory, tax, or accounting requirements.
4. Sharing Your Information
We engage carefully selected vendors to process personal data on our behalf. We remain responsible for their actions and each vendor is bound by a formal data processing agreement that strictly limits the use of personal data to the purposes specified in our contract and ensures compliance with applicable laws. For information regarding personal data shared with third parties, please refer to the “Cookies & Tracking” section below.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. In some cases, we may retain your data for a longer period – for example, where necessary to establish, exercise, or defend legal claims, or to comply with legal or regulatory obligations such as financial record-keeping.
6. Cookies & Tracking
Cookies are small text files stored on your browser or device that allow us or third parties to recognise you. They may be used to collect, store, and share information about your browsing activities. Cookies can be first-party (set by us) or third-party (set by others).
Necessary cookies – Essential for operating our websites and enabling basic functions such as user authentication and security.
Analytics cookies (with consent) – Help us understand how visitors use our websites, such as which pages are most popular, to improve our services and user experience.
Marketing cookies (with consent) – Collect information about your browsing behaviour to deliver more relevant advertising and measure campaign effectiveness.
You can manage or withdraw your cookie preferences at any time by adjusting your browser settings or contacting us at searchpress@searchpress.com.
7. How We Protect Your Data
We implement appropriate technical and organisational measures to safeguard your personal data, including secure servers, encryption, and restricted access controls. Please note that no online system is completely secure and we cannot guarantee absolute security.
8. Your Rights
Under applicable laws, including the UK GDPR, you may have the following rights in relation to your personal data:
Right of Access – You may request access to the personal data we hold about you.
Right to Rectification – You may request correction of inaccurate or incomplete data.
Right to Erasure – You may request deletion of your personal data, subject to legal or contractual restrictions.
Right to Data Portability – You may request a copy of your personal data in a structured, commonly used electronic format.
Right to Withdraw Consent – You can withdraw consent at any time where processing is based on consent.
Right to Object – Where we rely on legitimate interests, you have the right to object to processing. We will honour your request unless we have compelling legitimate grounds to continue, such as in connection with legal claims.
9. Complaints
If you believe that we have not handled your personal data in accordance with applicable laws, you have the right to lodge a complaint with your local data protection authority.
If you are in the UK, you may complain to the Information Commissioner’s Office: https://ico.org.uk/make-a-complaint. Alternatively, contact them at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF — Tel: 0303 123 1113.
You can also find a list of local data protection authorities here.
10. Changes to This Policy
We keep this Notice under regular review and it may be updated from time to time. The latest version will always be available on our website with the date of the last update at the top.
If any material changes are made, we will notify you by email. If you do not accept the terms of the updated Notice, please do not use our websites.
11. Contact Information
If you have any questions or concerns about your privacy or this Notice, please contact:
Post: Search Press Ltd, Wellwood, North Farm Road, Tunbridge Wells, Kent TN2 3DR
Tel: 01892 510850
Fax: 01892 515903
Email: searchpress@searchpress.com
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